Citrus Craze Hand + Body Wash

We currently do not offer cash refunds. However, we are happy to offer exchanges under the following conditions:

• The product must be unused and in its original condition
• The issue must be reported within 24 hours of delivery or purchase
• The product must be returned to us within 3 days for the exchange to happen

Once we receive and inspect the product, we will gladly offer an exchange of equal value.

To request an exchange, please contact us within 24 hours of receiving your order on +256777006153

We offer next-day delivery for most orders.
Delivery fees are based on your location and will be confirmed when your order is placed.

Please ensure someone is available to receive the order.
For questions, contact us on +256777006153.

We believe in caring for your skin and the planet. With our refill program, you can return your empty OOOSHA bottles and jars in exchange for a fresh refill — at a discounted rate.

It's our way of reducing waste, encouraging reuse, and making your skincare routine more sustainable.

Here’s how it works:

• Return your clean, empty OOOSHA container.
• Choose the same product for a refill.
• Receive your refill at a lower cost — less waste, more value.

Let’s keep things simple, natural, and kind — for your skin and the environment.